Manage Every Client.
Secure Every Endpoint.

IT managed service providers and cybersecurity firms need more than a help desk. TitusOS connects your ticket pipeline to invoicing, tracks SLAs in real time, and manages recurring contracts — so you can focus on protecting your clients.

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💻 IT Managed Services & Cybersecurity

Built for How IT Services Actually Work

Ticket-to-Invoice Pipeline

Track service requests from initial ticket through resolution and automatically generate invoices based on time logged, parts used, and contract terms.

SLA Tracking

Monitor response times, resolution targets, and uptime commitments across every client. Get alerted before SLA thresholds are breached, not after.

Recurring Contract Management

Manage monthly retainers, annual renewals, and tiered service agreements. See upcoming renewals, contract values, and MRR at a glance.

Choose Your Plan

Every plan includes industry-specific pipelines, terminology, and dashboards for IT services.

Starter

For solo IT consultants and small MSPs.

✓ Client & contact management
✓ Service ticket pipeline
✓ Contract tracker
✓ Basic invoicing
✓ Document storage
✓ Mobile access

Professional

For growing MSPs with technician teams.

✓ Everything in Starter
✓ Workflow automation
✓ SLA monitoring dashboard
✓ Time tracking & utilization
✓ Client portal
✓ Email & calendar sync
✓ Team collaboration

Enterprise

For large MSPs and security operations.

✓ Everything in Professional
✓ SSO & advanced security
✓ Custom integrations & API
✓ AI-powered ticket routing
✓ Multi-location management
✓ Compliance & audit logs
✓ Dedicated account manager
✓ Data residency controls

Manage Every Client.Secure Every Endpoint.